Terms & Conditions
Last updated: July 2026
Introduction
These Terms & Conditions explain the rules for using Loyalty, a digital loyalty and rewards platform powered by Yalty.
By creating an account, joining a loyalty programme, or using our business tools, you agree to these terms.
About Loyalty
Loyalty allows customers to collect rewards from participating businesses using a digital loyalty card and QR code.
Businesses can create loyalty programmes, issue rewards, and manage customer interactions through the Loyalty platform.
Customer accounts
Customers are responsible for keeping their account information secure and ensuring the information provided is accurate.
Your Loyalty account allows you to collect stamps, rewards, and interact with participating businesses.
Business accounts
Businesses using Loyalty are responsible for ensuring their business information, branding, rewards, and offers are accurate.
Businesses must honour valid rewards they create and clearly communicate any conditions that apply.
Rewards and offers
Rewards are created and managed by individual participating businesses.
Availability, eligibility, expiry dates, and reward conditions may vary depending on each business.
Loyalty provides the technology platform but is not responsible for the products, services, or experiences provided by participating businesses.
Acceptable use
You agree not to misuse the Loyalty platform.
- Do not attempt to access accounts or data that do not belong to you
- Do not create fake activity, scans, or rewards
- Do not interfere with the operation or security of the service
- Do not use Loyalty for unlawful purposes
Business content
Businesses may upload logos, images, colours, descriptions and other branding information.
By uploading content, businesses confirm they have permission to use that content and allow Loyalty to display it as part of the service.
Paid features
Loyalty may offer additional paid features, such as advanced insights, promotional tools, additional staff accounts, and enhanced business features.
Any pricing, billing terms, or subscription details will be clearly provided before a business chooses to upgrade.
Notifications
Loyalty may provide notifications about important account activity, such as collected stamps, rewards, or service updates.
Promotional notifications from businesses may depend on available features and customer preferences.
Service availability
We aim to keep Loyalty available and reliable, but we cannot guarantee uninterrupted access at all times.
Features may change, improve, or be removed as the platform develops.
Account suspension
We may restrict or remove access to Loyalty if accounts misuse the service, breach these terms, or create security risks.
Limitation of liability
Loyalty provides the technology used to manage loyalty programmes.
We are not responsible for decisions made by participating businesses, including changes to rewards, availability of products, or customer experiences.
Changes to these terms
These Terms & Conditions may be updated from time to time as Loyalty develops and new features become available.
Contact us
If you have any questions about these Terms & Conditions, please contact the Yalty team.